Plan management, done properly
We look after the money side of your NDIS plan — paying providers, tracking your budget and keeping the records. You keep the choice and control.
Our full service
Every PFPM participant gets all of this. No extra fees, no upgrades.
Invoice checking
We check every invoice against your plan and NDIS pricing before paying it.
Provider payments
Correct invoices are processed within 2 business days.
NDIS claims
We make the payment claims with the NDIS for you.
Budget tracking
We keep an eye on your spending so your funds last the whole plan.
Monthly statements
A clear summary each month of what’s paid and what’s left.
Friendly support
Questions about your plan or a provider? Call or email us any business day.
What can your plan pay for?
Your plan is split into three main support budgets. Choose one to learn more.
Core supports
Help with everyday living and taking part in your community. Core funding is usually the most flexible part of your plan.
- Assistance with daily life
- Consumables, like continence products
- Social and community participation
- Transport
Capital supports
Bigger, one-off items. This funding is usually set aside for specific things listed in your plan.
- Assistive technology and equipment
- Home modifications
- Vehicle modifications
Capacity Building supports
Help to build your skills and independence over time. Funding is usually set for each category.
- Support coordination
- Improved daily living, like therapy
- Finding and keeping a job
- Improved life choices — where plan management is funded
Want more detail? Read our guide to understanding your NDIS budget.
Registered or unregistered — you choose
With plan management you can usually use both kinds of providers. Here’s the difference.
Registered providers
Approved by the NDIS Quality and Safeguards Commission. They meet set quality checks.
Unregistered providers
Not registered, but can give you more choice — like a local therapist or business you trust.
Either way, prices need to be within the NDIS pricing limits. We check this for you.
Here for everyone in your circle
Participants
Simple, clear help so you can use your plan your way.
Families and carers
Less paperwork, more time together. We keep you in the loop.
Support coordinators
Quick answers on budgets and payments, so your work runs smoothly.
Is plan management right for me?
Answer 4 quick questions to see if plan management could suit you. It takes less than a minute, and nothing is sent anywhere.
It costs you nothing
The NDIS funds plan management as its own item in your plan. That means our fee doesn’t come out of your other supports — and you never pay us out of your pocket.